PAYMENT METHODS

www.masdardos.com We admite the most common payment methods for Internet purchases:

- Credit Card

- Paypal

- Bank Transfer

Bank Transfer. Concept: Name and surname or order’s number.

IBERCAJA IBAN: ES93 2100 7511 9013 0035 3053

Payments by bank transfer should be made within the following 72 hours after order confirmation. Otherwise, we will cancel the order.
The prices of all items in our store have 21% VAT included

shipping costs

 

 

0 - 0,5Kg

0,5 – 1,0Kg

1,0 – 2,0Kg

2 – 5,0Kg

5,0-10,0Kg

EUROPE

8,79€

15,05€

22,73€

42,22€

58,02€

REST OF THE WORLD

9,76€

20,85€

36,61€

44,20€

59,20€

                                                                                                   Impuestos no incluidos en esta tabla

 

 

DELIVERY AND RETURNS

 

-SHIPPING BY CORREOS SPAIN

- Europe: 4 - 5 working days

- Rest of the World: Depends on the country of destination

MASDARDOS Not responsible for delays in delivery by the transport service due to causes beyond the normal operation of logistics service.

If we do not have any specific reference in stock, the delivery time will be indicated by our distributors, which will be approximately 10 business days. However, I will keep you informed at all times of the status of your order, you may request refund the amount at any time. MASDARDOS guarantees that the items are "in stock" really ARE IN STOCK

It has a period of 7 days, from receipt of product to return it, in case of dissatisfaction with the purchased product. Shipping costs to the buyer returns correspond. Returned products must be sent in sealed original packaging, in perfect condition and without manipulation. Otherwise they will not be allowed to return by the seller.Claims for incidental or breakage during transport shall be reported within 48 hours by email, along with a copy of the delivery note.

If the return is due to it a defective product, MASDARDOS, just deliver to another buyer and will pay the return shipping and also may pay the value of the product. In case of replacement of a defective product, we promise to deliver another product to the customer in perfect condition and collect the faulty. In case you can not make this change, the customer shall be paid all of any amount paid..

CUSTOMER TELEPHONE: +34 961 153 283

MONDAY TO FRIDAY FROM 10:00 TO 13:30

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